# End-to-end insurance support for therapists ## Expert guidance through the insurance ecosystem **Included for all members** Simplify credentialing, claims, and beyond with Alma’s suite of tools and experts. We navigate the complexities of taking insurance so you don’t have to. Credentialing time ### 45 days or less Payout Schedule ### Weekly People eligible for in-network care ### 112 million+ ## Make insurance work for you, without the hard work. ## Bring quality care to more clients By accepting insurance, Alma members can expand their client base beyond cash pay and provide services to more individuals in need. Alma smooths this process for you and your clients, by offering: - Credentialing 3 times faster than individual applications - A network of Alma insurance partners in all 50 states - Multi-state credentialing - Access to clients who engage in ongoing care (3+ visits on average) ## Streamline processes and reduce paperwork Accept payments, submit claims, and get timely payouts, all in one place. Alma's platform handles the core insurance eligibility and billing process so you can save time, lower overhead, improve client relationships, and earn more. - Cost estimator tool for clients - Automated client eligibility checks - Generate claims, invoices, and superbills - Auto-pay and client payment method storage - Track reimbursement status ## Get reliable payouts and save on administrative fees Through unique policies, partnerships, and features, Alma finds every opportunity to keep your income consistent and costs low so you can accept insurance with confidence. - Payout Confidence policy—protecting you from unforeseen client payment issues - Competitive reimbursement rates compared to individual applications and similar credentialing programs - Choose a weekly or bi-weekly payout schedules - Alma representatives negotiate claims on your behalf - Lower fees for claims, coverage checks, and credit card processing than other platforms ## You don’t have to love working with insurance. _We do._ Alma provides clinicians with premium solutions for clinical efficiency and practice growth. ## Frequently asked questions ### Am I required to take insurance? We designed Alma’s [insurance program](https://helloalma.com/for-providers/insurance/) to be easy and financially rewarding for our members. To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum. ### What if I’m already credentialed with Aetna, Optum, or Cigna? Members need to be credentialed under Alma’s Tax ID, regardless of their current individual credential status. Once you’ve been credentialed under Alma's Tax ID, you can add your eligible clients to the Alma portal to access enhanced rates for their sessions. ### How do I submit insurance claims? Members can submit claims directly through the Alma portal — just enter the relevant session codes and hit send. Alma takes care of invoicing your clients and collecting copays. The only time you’ll need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy. ### Does Alma take a cut of my fee from visits with cash-pay clients? No. We charge a monthly fee for membership that gives you access to all of Alma’s benefits. The income from your cash-pay clients stays with you. ### Can I accept referrals outside of Alma? Alma is designed to support your entire practice. We’ll help you manage all of your clients — whether they come to you through Alma or not. ## Working with Alma An Alma membership equips you with everything you need to start and manage a private mental health practice. ### Comprehensive tools for care delivery and practice management The Alma platform is your partner in care, providing: - Insurance-compliant treatment templates, consent forms, and intake questionnaires - PHQ-9 and GAD-7 assessments - Secure, AI-supported progress notes ### Resources to accelerate professional growth An Alma membership is more than just a product. Members have access to: - A members-only platform to share resources, referrals, and support - Live and on-demand courses to earn CE credit - Monthly workshops with industry experts ### A dedicated team & community of practice Alma brings together a dedicated team and practitioner network to support continuous professional growth. - An operations team to support claims processing - Customer support team - Clinical advisors on staff - A community of peers and referrers ## Get more out of your practice One membership gets you everything you need to focus on delivering great care. ### Membership options $95/month Alma membership includes: - Insurance made easy, for you and your clients - Admin and caseload management support - Timesaving tools to streamline care - Community and professional development ### Your estimated monthly ROI* $6,116 #### Average payout per one hour session $50 $250 $ #### Weekly time spent on practice management Client intake & documentation, scheduling, billing 5 50 hours per week ## Explore free provider resources [**Insurance audit checklist: How to stay prepared**](https://helloalma.com/for-providers/resources/insurance-audit-checklist-for-therapists/) [**Medical coding & billing eBook**](https://helloalma.com/for-providers/resources/understanding-medical-coding-billing/) [**5 FAQs about accepting insurance**](https://helloalma.com/for-providers/resources/private-practice-insurance-faqs/) ## Discover even more reasons to join Alma - #### EHR tools Get time back to focus on care with tools that help you establish treatment plans and track patient progress, all while staying HIPAA and insurance compliant. - #### Wiley Treatment Planners Use a library of research-backed goals, objectives, and interventions to create treatment plans that meet insurance requirements and client needs. - #### On-demand CE courses Alma’s on-demand content library helps you reach your clinical goals and obtain the CE credits you need to meet licensure requirements, entirely on your own terms.